Managing diverse roles

Choosing the right people for the right role is critical to the success of your activity.

Some of this is down to the attitude and approach that we foster and develop - some is down to the skills and abilities we improve through strong coaching.

Here’s what they say…

“…It’s not a job that everybody could do but I really enjoy it. I like working with people: talking to them and encouraging them to try something different.

You learn to pick up on their body language and how to get them interested in what you’re doing - And I can guarantee that if one person has a go then it starts a buzz and soon you’ve got four more!

The training’s been excellent and I know that the support from Karen, my manager, is always there if I need it…”

Debbie Lewis, Sainsbury’s Sampler

 

“…My job is to support our field teams and make sure we’re achieving the targets we’ve been set.

One of the best things about it is bringing people on and seeing them develop – I know people who used to work for me who are now managing their own teams!

The most important things you need in this job are good communication skills. As well as team meetings where we analyse and review how we’ve been doing, you’ve also got to be confident talking to clients and getting them to understand the value we can add…”

Ame Williams, Amex Era Field Manager